Terms & Conditions

1 The contract between us: Your order will be taken by us and the goods requested from our suppliers if necessary. We will acknowledge receipt of your order by email, letter, fax or verbally by phone. Payment for goods and delivery will be by a valid debit or credit card with PayPal or cheque drawn against a UK Sterling or a Euro account, which should be posted to us at: 15 Belgrave Street, Brighton, Sussex, BN2 9NS, UK. Alternatively you can pay by bank transfer – please contact us for bank details. Unless otherwise agreed, we require payment in full at the time of order. We will process your payment before your order is dispatched to you. Processing your payment constitutes our acceptance of your order. Our acceptance of your order brings into existence a legally binding contract between us. Once payment has been received by us we will dispatch the goods to you at the address you provide. Alternatively, you may collect the goods from our premises by prior arrangement. 2 Price 2.1 The prices payable for goods that you order are as set out in our price list. 2.2 You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. 2.3 We reserve the right to change prices without prior notice. 3 Right for you to cancel your contract 3.1 You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. 3.2 To cancel your contract you must notify us by e-mail. 3.3 If you have received the goods before you cancel your contract then you must send the goods back to our contact address (15 Belgrave Street, Brighton, Sussex BN2 9NS, UK) at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible. 3.4 Once you have notified us that you are cancelling your contract, any sum debited to us from your account will be re-credited to your account as soon as possible and in any event within 30 days of your cancellation PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be recredited to you. 4 Cancellation by us 4.1 We reserve the right to cancel the contract between us if: 4.1.1 we have insufficient stock to deliver the goods you have ordered; 4.1.2 we do not deliver to your area; or 4.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. 4.2 If we do cancel your contract we will notify you by e-mail or phone and will re-credit to your account any sum deducted by us as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered. 5 Delivery of goods to you 5.1 We will arrange for delivery of the goods ordered by you to the address you give us for delivery at the time we accept your order. 5.2 We will make every effort to ensure delivery will be made as soon as possible after your order is accepted. However, we will not be liable for any losses incurred by the buyer for failure to deliver by a particular date. 5.3 We will use reputable parcel carriers. Nonetheless we cannot accept responsibility for delays caused solely by the default of the carrier. 6 Ownership of goods : Once goods have been delivered to you they will be held at your own risk and you will be liable for their loss or destruction. However, you will become the owner of the goods you have ordered only when you have paid for them in full. Until then the goods remain the property of Many Tribes and must not be passed to any third party. 7 Liability 7.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us of the problem within 10 working days of delivery of the goods. 7.2 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us by e-mail at our contact address of the problem within 40 days of the date on which you ordered the goods. 7.3 If you notify a problem to us under condition 6.1 or 6.2, our only obligation will be: 7.3.1 to make good any shortage or non-delivery; or 7.3.2 to replace or repair any goods that are damaged or defective; or 7.3.3 to refund to you the amount paid by you for the goods however we choose. 7.4 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question. 7.5 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from Many Tribes. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. 7.6 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. 8 Quotation: A quotation by Many Tribes does not constitute an offer, and Many Tribes may revise or withdraw from a quotation at any time before accepting a buyer’s offer. 9 Notices: Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be sent to our contact email address as advertised from time to time on our website and all notices from us to you will be displayed on our website from to time. With regard to matters affecting your order specifically, we will contact you at the address given by you at the time of ordering. 10 Events beyond our control We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident. 11 Invalidity: If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected. 12 Third party rights: Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act. 12 Governing law: The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us. 13 Entire agreement: These terms and conditions, together with our current prices, delivery details, and contact details, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.